If you have any questions that are not listed below, please feel free to call us at 440.238.6931 or send an email to firstname.lastname@example.org, one of our sales associates will be more than happy to assist you.
Q: Where are you located?
A: ATD’s Corporate Headquarters is located in Strongsville Ohio. ATD also has an Engineering office located in San Jose, Costa Rica and a Sales and Engineering office located in Tokyo, Japan. Plant locations are as follows:
Q: How long does it take to complete a quote?
A: One average ATD requires 12 business days to quote the entire process. For complex parts that require subcontracting for coatings or specialized subcomponents, the quoting turn around time may take up to 15 business days.
Q: What are your payment terms?
A: ATD’s standard payment terms are N30.
Q: What are your shipping terms?
A: All product is FOB at the dock of the manufacturing location. We can arrange shipping through national carriers and include those costs as part of our pricing.
Q: How do you determine which manufacturing location will produce my parts?
A: Capabilities are virtually the same at all ATD plants with the exception of available tonnage. Generally your receiving plant location determines which ATD facility will manufacture for you.
Q: Do you follow a formal APQP process?
A: ATD follows the AIAG APQP process as a standard practice through to PPAP submission. Customers have the ability to require submission to their specific formats. All information is shared with you and updates provided per your request.
Q: Can you provide prototype sample parts?
A: We can do this many ways depending on your requirements, meaning how early in the program you need them. This is a service we offer and would be able to quote for you.
Q: Are you TS 16949 Certified?
A: All ATD facilities are independently certified under TS 16949. Please see our home page for the link to copies of our certificate.
Q: Can you send me some more information about your company?
A: Please contact us directly to acquire a digital or printed copy of our company profile.
Contact ATD today and we’ll get you a quote for your project. Our team of experts will help you through the process and answer all of your important questions.GET STARTED
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